Clutha District Council- Essential Services List!

Clutha District Council- Essential Services List!

Clutha District Council- Essential Services List!

During the COVID-19 Level 4 shutdown Clutha District Council will be maintaining essential services. They have noted there will be some changes as time goes on, but see below their decisions for the Clutha District. 


If you have a problem to report, please continue to:

Phone our usual number: 0800 801 350. This will be staffed 24/7 during this time.

Online: follow the blue ‘Request it’ button on the front page of our website and click Service Request. 



We will be maintaining a skeleton service to look after animal welfare and aggression issues. Please contact us via the methods at the top of this message.



Civil Defence will continue to operate throughout this period. Support is being given to local health providers, and you



Council website and Facebook pages will continue to be updated. However, please DO NOT report problems via Facebook. 


There will be no planned meeting and workshops for Councillors this week. We are working on options for future meetings so that crucial business can still be done.


This is not considered an essential service and as such mowing and gardening operations will cease.


All Council playgrounds are now closed to the general public, people are reminded that these high-risk areas are not included in the Government’s guidance as acceptable outdoor exercise areas.


Our public toilets will remain OPEN so that they are available for workers travelling on essential business. However, our cleaning regimes will change and while we will maintain them to the highest cleanliest standard we can; only use if absolutely necessary.


Rates processing will continue as normal during this time. However, if you usually pay by cheque we ask you to pay via online or you can choose to pay by direct debit – just follow the blue link to ‘Pay it’ on the front page of our website for options.


Work will continue to be done on our roads so that essential services can continue to use the network. 


We have been informed that recycling services will be discontinued during this time. So, if at all possible, please keep your clean empty plastic containers and cans until we can resume accepting recycling. Your cardboard and paper can go out in the rubbish.  In the meantime there will be a change to the rubbish service:

  • There will be a pick up every week on the usual day for your red/green bin.
  • There will be a second red/green bin pick every other week when it would have been your yellow bin (in other words there is now a weekly red/green pickups).

All transfer stations and Mt Cooee landfill are closed to the public.


Essential work on water and wastewater services will continue but Public Health is our priority.

We will continue to respond to problems with our systems, however, reports of minor issues may not be resolved during this time.



We will continue to run skeleton services in:

Environmental Health

Enforcement and Monitoring


We ask everyone to listen to the information coming out of central government, and to remember the message from Mayor Bryan Cadogan:

be kind, look out for your neighbours and stay safe.

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Southland: 03 208 9325
Ashburton: 03 307 8927
Taranaki: 06 759 2460
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